CCLEANER CLOUD ERROR CLOUD TRAY WINDOWS

It does seem to be related to Smart Cleaning, pretty obvious as you wouldn't normally have the icon in the system tray otherwise, probably clashing with some other setting in CCleaner or Windows itself.Īs everyone has different PC, and CCleaner, setups these clashes are the difficult ones to find. It is interesting that your is when closing apps whereas the others were with closing browsers. As yours is only the fourth or fifth report of a dissapearing system tray icon, it's probably going to be difficult to track down just what is causing it. In the meantime I'll flag this up with the staff again.

It may be worth checking Task Manager if/when the icon disappears again for you to see if CCleaner is in fact still running in the background. I think, but can't be sure, that the second one may be caused by a Windows setting (or even a Windows glitch)? (You can still see in Task manager that CCleaner is running as a background process). Sometimes though the icon dissappeared from the System Tray altogether but Smart Cleaning was still running. Often when Smart Cleaning runs the CCleaner icon gets moved into the System Tray overflow area. The distribution of the compromised CCleaner came from the actual website of Piriform. I did some testing at the time and found two things: Listed below are the affected versions of CCleaner: CCleaner version CCleaner Cloud version Trend Micro already detects the trojanized CCleaner as BKDRCCHACK.A and BKDRCCHAK.B. I found the old similar report, that was with when Smart Cleaning was automatically cleaning a browser when the browser was closed. If this is indeed the cause then the frequency with which it would happen would depend on how many GB the ' If cleaning saves more than' is set to in Smart Cleaning. Open the 'Run' dialog in Windows (On the keyboard, hold the 'Windows' ( ) and 'R' keys simultaneously) Type: eventvwr.msc > click OK Expand 'Windows Logs' > click Application From the Menu Bar, click Action > Find. If that is the case then unticking ' Close program after a custom clean' should stop it happening, but it would be good to know if that is indeed the cause so that we can flag it up as a bug to be looked at by the developers.īugs that happen only ocassionally and/or only for some users are always the hardest to track down. (You can still see in Task manager that CCleaner is running as a background process). It may be that the two options, Smart Cleaning and Close after a Custom Clean, are (or have become) imcompatible with each other. It shouldn't do that (Smart Cleaning should stay running in the background) and it would indeed be a bug, but as I say it's all I can think of at the moment from what you describe.

When you close the other programs they create log and/or temp files, and that ocasionally reaches the Smart Cleaning trigger and runs a clean and then following that clean CCleaner is closing altogether so it's icon also disappears from the tray. I'm assuming that you have Smart Cleaning enabled, as that is what puts a CCleaner icon in your system tray.ĭo you also have ' Close program after a Custom Clean' selected in Options>Advanced?Īll I can think of is that what may be happening is: (Although something nags me that someone else may have reported similar to this a while ago, I'll see if I can find it).

Ccleaner cloud error cloud tray